Safeguarding Community Integrity and Sustainable Development of the Free Hanfu Program
To ensure fairness within our community and the sustainable operation of the Free Hanfu Program, we wish to inform you that:
1. Fraudulent & Fake Account Detection
Our security system will automatically identify and flag suspicious accounts exhibiting artificial activity patterns.
2. Address Verification During Shipping
All shipping addresses will undergo rigorous uniqueness verification to prevent duplicate/abusive claims.
3. Enforcement Measures
Accounts confirmed to be fraudulent will be permanently banned from the community, with all accumulated points immediately revoked.
This initiative protects genuine community members and preserves resources for those truly in need of Free Hanfu support.
We appreciate your understanding and cooperation in maintaining a fair ecosystem. Should you have any questions, please contact our support team.
Thank you for being a valued member of our community.
Best regards,
Newhanfu Team
Hello! I am still slightly confused about how do find out whether a certain person's account is banned. Today I tried ordering a lucky pack for my upcoming performance, but at the check out I stumbled upon some difficulties.
Hi, you can comment here that your account is safe.
And if you need more help, please send us (via email) a screenshot of the failed page and we'll process your issue ASAP.
ok! I will send you my issue via email! But this is a slight summary. Everytime I try to check out it says php_network_getaddress: getaddrinfo failed: Name or Service not known.